Privacy Policy

Last updated: 4/18/2025

1. Introduction

Oceanlab Systems ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, services, and website.

Please read this Privacy Policy carefully. By using our products or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Company name
  • Industry
  • License information
  • Billing information

2.2 Usage Data

We may also collect information about how our products are accessed and used. This usage data may include:

  • Device information (such as device ID, operating system, and platform)
  • IP address
  • Product version and features used
  • Error logs and performance data
  • Session duration and frequency of use

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To provide, operate, and maintain our products and services.
  • Improvement: To improve and personalize your experience with our products.
  • Communications: To communicate with you, including responding to inquiries and providing customer support.
  • Updates: To send you product updates, technical notices, and security alerts.
  • License Management: To verify and manage license activations and compliance.
  • Analytics: To understand how our products are used and to improve their functionality.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us operate our business, as long as those parties agree to keep the information confidential.
  • Legal Requirements: When required by law or to respond to legal processes.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: With your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain license information for the duration of the license agreement plus a reasonable period thereafter for legal and business purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your information
  • The right to restrict or object to processing
  • The right to data portability

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect information about how the website is used. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@oceanlabsystems.com